Protection des paiements : le creator est payé après validation
Every booking follows the same pattern: the brand pays before the creator starts, and the money stays with creatordeal until the delivery has been approved.
Escrow, séquestre, protection des paiements — ce que cela veut dire
People often search for “escrow” or “trust account”. We call it payment protection, because that describes exactly what happens: the amount is paid at the time of booking and held by creatordeal until the work has been approved. Only then is it released to the creator. For both sides that means nobody works on spec, and nobody pays for something that is not there yet.
Paiement après validation : le déroulé
The brand sends a request, the creator accepts it or makes a quote. Payment only happens after the acceptance. Then the creator delivers; for packages that include publishing, a preview comes first and has to be approved before anything goes online. After approval the payout is made. If the brand does not get in touch, the delivery counts as approved once the approval period has passed.
Argent rendu : remboursement et avoir
If a creator declines a request or it expires, the amount is refunded in full — add-ons included. Refunds land as credit in the brand’s account, with nothing deducted, and are automatically applied first on the next booking. A repayment to the original payment method is also possible.
Payer en sécurité : carte, virement ou avoir
You pay by credit card through our payment provider, by bank transfer or with existing credit. With a bank transfer the order starts as soon as the incoming payment is confirmed. creatordeal invoices from Austria; VAT depends on the billing address. Data is held in Europe.
Questions fréquentes.
Four answers on this topic. Everything else is in the guides and in the FAQ.
Quand le creator est-il payé ?
Only after the brand has approved the delivery, or once the approval period has passed. Before that the money is held by creatordeal.
Suis-je remboursé si le creator annule ?
Yes, in full — including add-ons you have already paid for. The amount comes back as credit in your account and can be used for another booking straight away.
La protection des paiements est-elle un compte séquestre ?
The process resembles what many people know as escrow: payment upfront, release after approval. We describe it as payment protection rather than a trust account, because that is the more accurate word for it.
Puis-je payer par virement en tant que marque ?
Alongside credit card there is bank transfer; the order starts once the incoming payment is confirmed. Credit from earlier refunds is automatically applied first.
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Prices, reach and audiences are on the profile before you write the first message.
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